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020 _a9780415535069
041 _aeng
082 _a302.340954
_bDCR-W
100 _aD' Cruz, Premilla
_95895
245 _aWorkplace bullying in India/
_cPremilla D Cruz
260 _bRoutledge,
_c2012.
_aNew Delhi:
300 _axxiii, 155 p.
505 _aCover; Half Title; Title Page; Copyright Page; Dedication; Table of Contents; List of Tables; List of Abbreviations; Acknowledgements; Prologue; 1. Establishing the Presence of Workplace Bullying in India; 2. Ascertaining Organizational Responses to Workplace Bullying; 3. Being a Target of Workplace Bullying; 4. Witnessing Workplace Bullying; 5. Exploring Depersonalized Bullying; Epilogue; Bibliography; About the Author; Index
520 _aWorkplace bullying, a pattern of persistent and targeted emotional abuse within the context of an evolving unequal interpersonal relationship, has so far not received academic attention in India. This book explores the phenomenon of workplace bullying through a series of quantitative and qualitative inquiries conducted in India's Information Technology-Enabled Services-Business Process Outsourcing (ITES-BPO) sector. Through quantitative evidence from two multi-city surveys, the book highlights the incidence of interpersonal bullying at work and the organizational measures available to.
650 _aBullying in the workplace -- India
_95896
942 _cBK
999 _c4782
_d4782