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100			_aEW Stapper _957437
245			_aConsultants as intermediaries: _bTheir perceptions on citizen involvement in urban development/
260			_bSage, _c2020.
300			_aVol 38, Issue 1, 2020 (60–78 p.)
520			_aPlanning consultants are increasingly hired to organize citizen participation processes for urban development projects. However, the ways in which planning consultants engage in and perceive the involvement of citizens in urban development projects remain relatively understudied. This article opens the black box of consultancy employees’ perceptions toward citizens in urban development processes. Employees from two consultancy firms in the Netherlands were interviewed, and several focus groups were organized. This research shows that consultants have wide-ranging views concerning the ways of incorporating citizens’ interests in urban development projects. With the use of Q-methodology, a typology of how consultants engage with citizens is proposed. Furthermore, we show that the different perceptions of consultants lead to a different approach in identifying the needs and problems of citizens. This finding gives insight into the context in which decisions about urban development are made.
700			_aM Van Der Veen _957438
700			_aLB Janssen-Jansen _957439
773	0		_08872 _917105 _dLondon Pion Ltd. 2010 _tEnvironment and planning C: _x1472-3425
856			_uhttps://doi.org/10.1177/2399654419853583
942			_2ddc _cEJR
999			_c14456 _d14456