TY  - GEN
AU  - Garrett, Jesse James
TI  - Elements of user experience: user-centered design for the web and beyond. 
SN  - 9780735712027
U1  - 005.72 
PY  - 2011///
CY  - Berkeley
PB  - Pearson
KW  - DES
N1  - chap 1 user experience and why it matters -- chap 2 meet the element --chap 3 the strategy plane --chap 4 the scope plane --chap 5 the structure plane --chap 6 the skeleton plane  --chap 7 the surface plane --chap 8 the elements applied
N2  - Provides an overview of the complexities of interactive Web design for non-designers, explaining the processes, methods, and vocabulary of user experience design
ER  -