Penin, Lara <br/><br/>
Designing the invisible:  an introduction to service design. 
Lara Penin 
 - London  Bloomsbury Publishing  2018 
 - 342p. 
<br/><br/><label>ISBN: </label>9781472572585 
<br/><br/><label>Subjects--Topical Terms: </label><br/>DES
<br/><br/><label>Dewey Class. No.: </label>658.812  / PEN-D