Emotional design : why we love (or hate) everyday things /
Donald A. Norman.
- New York : Basic Books, 2004.
- x, 257 p.
The meaning of things. Attractive things work better -- The multiple faces of emotion and design -- Design in practice. Three levels of design : visceral, behavioral and reflective -- Fun and games -- People, places and things -- Emotional machines -- The future of robots -- Epilogue: we are all designers.
0465051359 9780465051366
Emotions and cognition. Design--Psychological aspects. Industrial design--Psychological aspects.