Inferring gender and age of customers in shopping malls via indoor positioning data/ (Record no. 14880)

MARC details
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fixed length control field 02454nab a2200289 4500
005 - DATE & TIME
control field 20231006120105.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 231006b |||||||| |||| 00| 0 eng d
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Liu, Yaxi
245 ## - TITLE STATEMENT
Title Inferring gender and age of customers in shopping malls via indoor positioning data/
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Name of publisher, distributor, etc Sage,
Date of publication, distribution, etc 2020.
300 ## - PHYSICAL DESCRIPTION
Pages Vol. 47, Issue 9, 2020, ( 1672–1689 p.)
520 ## - SUMMARY, ETC.
Summary, etc Customer profiles that include gender and age information are important to businesses and can be used to promote sales and provide personalized services. This information is gathered in e-commerce by analyzing customer visit records in virtual web space. However, such practice is difficult in brick-and-mortar businesses because the data that can be utilized to infer customer profiles are limited in physical spaces. In this paper, we attempt to infer the gender and age of customers using indoor positioning data generated by the Wi-Fi engine. To achieve this, we first construct a synthesized features vector to distinguish different profiles. This vector contains both customer spatial–temporal mobility characteristics and interest preferences. A hidden Markov model group detection method is then applied to detect customers who shop together because they usually show the same shopping behavior and it is difficult to distinguish their profiles. Finally, a random forest inference model is proposed to infer profiles of customers who shop alone. The indoor positioning data collected in the Longhu Tianjie Plaza in Chongqing were used as a case study. The result shows that customer profiles are indeed inferable from indoor positioning data. The accuracy of the gender inference model reaches 73.9%, while that of the age inference model is 67.9%. This demonstrates the potential value of new “big data” for promoting precision marketing and customer management in brick-and-mortar businesses.
700 ## - Added Entry Personal Name
Added Entry Personal Name Cheng, Dayu
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Added Entry Personal Name Pei, Tao
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Added Entry Personal Name Shu, Hua
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Added Entry Personal Name Ge, Xianhui
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Added Entry Personal Name Ma, Ting
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Added Entry Personal Name Du, Yunyan
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Added Entry Personal Name Ou, Yang
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Added Entry Personal Name Wang, Meng
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Added Entry Personal Name Xu, Lianming
773 0# - HOST ITEM ENTRY
Host Biblionumber 8876
Host Itemnumber 17104
Place, publisher, and date of publication London Pion Ltd. 2010
Title Environment and planning B: planning and design (Urban Analytics and City Science)
International Standard Serial Number 1472-3417
856 ## - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier https://doi.org/10.1177/2399808319841910
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type E-Journal
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